Artlii Play Compact Smart Projector with Android TV 9.0

Shipping

We only ship to locations the United States、the United Kingdom、the European Union、the Canada、the Japan, other countries and regions is undeliverable.

It's our goal to make sure your order is processed quickly and efficiently.

The products will arranged from our overseas warehouse in advance in general.

Handling time：

0-1 business days

Transit time：

2-8 business days

We will make your order shipping label within 12 hours. (In very few cases, we can't within 12 hours, but we promise to ship it within 1 business days.)

Please allow 2-8 days for your shipment to arrive at your address,not including Saturday and Sunday.However, due to our inability to control the transportation, the arrival time will be different according to the actual situation.

Returns Policy

Our goal is for you to be 100% satisfied with your purchase from artlii.com. If for any reason you are not satisfied we would be happy to assist you.

Please note: We do not accept returns for Artlii product not purchased from artlii.com.

30 Days Money Back Guarantee

Within 30 days of receipt of your order, you may return unused products in original condition, in original packaging for a refund.Please email to contact@artlii.com before sending any product back to the manufacturer.The postal address will be provided by mail after the application is submitted.You will only be responsible for paying the return shipping fees.All returns are processed within 5 business days and refund issued back to original method of payment used.

No handling fee for returns.

Warranty

Artlii warrants the Artlii-brand hardware product purchased on the Artlii official website or authorized sellers against defects in materials and quality under regular use for a period of ONE (1) YEAR from the date of the end-user purchase.

The one-year warranty period is calculated from the delivery date of the original item.

Please contact us with the following information for verification, please note more type of proof of purchase and problem may be required such as videos or pictures for identifying the product.

- Serial number on the bottom of the unit.

- Order number and purchasing platform.

- Detailed problem description

Buyer in the following situations will cover shipping costs:

Returning products for any reason other than a proven defect

Warranty claims on items taken outside the original country of purchase

Warranty claims on items purchased/shipped outside the original country of shopping platform.

Not Covered Under Artlii Warranty:

Items purchased from unauthorized resellers

Damage from misuse of products including but not limited to: falls, extreme temperatures, water, operating devices improperly

Products without sufficient proof of purchase

Lost or stolen products

Products that have expired the warranty period

Non-quality-related issues (after 30 days of purchase)

Repaired or disassembled by 3rd parties other than Artlii